Job vacancy

Case Worker 

Project / Department

MHPSS/ HOUSING

Contract Type

Renewable 1-6 months contract 

Hours p/w

Full time 

Overview of Project and Position

The project focuses on the provision of dignified accommodation for vulnerable population. Liaises with services offered by external actors and offers a personalized, care & development plan. 

The case worker will be responsible for the monitoring of needs and the case management, consequently. 

Key objectives

Responsibilities

• Proposing and planning best practices for the beneficiaries, as   well as further interventions based on needs and gaps mapping.
• Ensure appropriate care and support regardless of individual characteristics.
• Monitor and record incidents of racism, discrimination, xenophobia, violation of human rights etc. Lesol is  member of the Monitoring Network for Racist violence.
• Participate in the responsible team for constructive conflicts resolution and crisis management process/emergency interventions
• Attend team, supervision, training meetings, workshops and working groups with external stakeholders
• Follow the documentation/ reporting system ISO
• Ensure and respect confidentiality

Responsible for the referral process:

• Conduct the intake interview
• Welcome the beneficiaries and explain the way the apartment functions in collaboration with the other MHPSS members
• Provide informational sessions about the rules of the housing program
• House meetings support, aiming to improve the housing conditions, the provision of services as well as the implementation of rules.

Case management:

• Case planning / Co-design the case management plan of the beneficiary and conduct the case plan reviews
• Social Support
• Support the beneficiaries in their bureaucratic procedures in collaboration with the external services and stakeholders being responsible for their case.
• Conduct sessions with the beneficiaries relevant to external housing programs following the referral pathway 
• Provision of support for access in social  and medical services, train, assist them or accompany them when required.

Personalized care & development plan:

• Conduct individual and group sessions 
• Conduct needs assessment sessions with the beneficiaries and reviews those regularly
• Vulnerability assessment follow-up
• Conduct sessions with the beneficiaries relevant to their inclusion process
• Arranging the registration of beneficiaries in educational programs, Mediation between parents and school teachers if needed.

Required degree Experience

• Social Work, Social/ Humanitarian Sciences

• At least 2 years’ experience as a case worker, or social worker. The knowledge and experience of the migrant and refugees’ context is highly appreciated

Required qualities

• Cross Cultural Awareness and flexibility
• Computer literacy & numeracy
• Well organized and efficient
• Good interpersonal & communications skills
• Native in Greek. Fluent in English (both written and spoken)
• Any other language and a driving license will be considered an asset